Our Approach & Philosophy
Serenity Home Care & Rehab Services is passionate about impacting people and providing the highest quality of care. We truly believe that home health care has the potential to drastically improve many lives. We are committed to providing the following for our clients:
Communication: From the initial assessment, follow through, and last appointment, we believe that communication is key in establishing trust and providing the best and consistent care for your loved one.
Administrative relief: From billing, scheduling, and note taking, we are passionate about relieving administrative burdens so that you can live in peace knowing your loved is well taken care of.
Positivity: We believe that patience and a positive outlook can improve any situation. Because of our years of experience and vast resources, we will remain patient and positive as we work to provide you and your loved one with the best care possible.
Serenity Home Care & Rehab Services strives to provide the best in home services wherever we provide care. Our goal is to improve the lives of our clients by providing quality care that is personalized, professional, dependable, respectful, and compassionate. We want our clients to live full, healthy, and happy lives in the comfort of their homes. We cover Ann Arbor, Saline, Dexter, Chelsea, Ypsilanti, Brighton, Dundee and surrounding areas in S.E. Michigan
Founded in 2005, Serenity Home Care & Rehab Services headquartered in Ann Arbor, Michigan was established to provide the highest quality of care to those wanting to stay in the comfort of their own home. Our highly skilled caregivers and professional staff are dedicated to working with you and your loved ones to ensure your home care experience is one to remember. We are committed to providing exemplary services to individuals coping with the challenges of limited ability or mobility.
Denise was born and raised in Ann Arbor and attended Pioneer High School & Washtenaw Community College. She is a mother of two young boys, Kenyan (Dec 2011) & Brayden (Oct 2013). Denise is extremely experienced in all facets of home health care which allows her to lead Serenity’s administrative team with excellence and quality. She’s passionate about serving others, which makes home care a natural fit. When not working for Serenity she enjoys spending time with her family, playing soccer, being a soccer mom, and going to the movies. Denise wishes to continue to travel around the world — a few places she has been are: Jamaica & Nigeria. Her dream is to travel to Australia, Singapore, & Spain.
Married to her High School sweetheart, Jon, since 2008. They have two dogs, Layla a Golden Retriever (2008) & Mia a Siberian Husky (2009). Michelle and Jon also have two daughters, Emma (Nov 2011) & Alayna (Apr 2016). In her spare time she enjoys vacationing to warm destinations, reading, cycling, scuba diving and spending time with her family. Michelle enjoys working at Serenity because it has been a very welcoming environment. She takes pride in working for a company with a strong passion for providing quality care to those in need. One of Michelle’s biggest accomplishments has been participating in her first Make-A-Wish (3 day/ 300 mile) bike ride from Traverse City, MI to Marshall, MI where she was able to fundraise and ride to support granting wishes for Michigan children with life-threatening medical conditions.
Madelin is from Ypsilanti and attended Lincoln Consolidated Schools and Eastern Michigan University for Early Childhood Education. She is our newest addition to the Serenity team! Madelin is passionate about caring for those in need and really enjoys making someone’s difficult day a little bit better. She spends her time with Fancy Pants (her cat) and her family. Madelin has a stepson, Theodore (Oct 2016) and is very excited to be expecting a baby girl (Jun 2020). She enjoys art, fashion, swimming, and loves tattoos. Madelin & Anthony (her fiancé) aspire to have a destination wedding.
How do I get the help I need with Serenity?
CONTACT US: Call 734.677.4844 or use our online form to start the process of our initial assessment.
DETERMINE DATE: Serenity’s administration team will contact you to schedule your initial assessment.
INITIAL ASSESSMENT: A Serenity professional will conduct the initial assessment in the comfort of your home where they will develop a care plan for you.
FINALIZE AGREEMENT: We will then finalize our partnership with a contract, obtaining billing information and develop a schedule that fit your needs.
CHOOSE YOUR CAREGIVER: We will provide you care giver options, you make the right choice for you and your loved one.
ONGOING COMMUNICATION: We are available 24 hours a day, 7 days a week, 365 days a year if you need us.
“Words cannot express our deep appreciation and love for all that was given to our mother and family. Becky was “amazing” and we could feel of your concern that things work well. Your services are a true blessing to all. Thank you for making such a difference in our lives!!”
— Beck Family
“I would like to tell you how much we have appreciated having Roxanne take care of
my mother-in-law and father-in-law. … I really didn’t want to put them in a nursing home for respite care, but I really needed someone to take care of them.
As soon as you came to our house and I got to know you, both my husband and myself were at ease. You answered every question we had and some we didn’t. … And then I got to know Roxanne. She just fit in so well with our family. You’d have thought she’d been our best friend for years. … Both my mother-in-law and my father-in-law just loved her. … I feel like they were loved and respected, and they didn’t miss me at all. As far as I’m concerned, Roxanne is a saint sent to me from above… “
— Nancy B.
“How blessed we were to have an angel companion take care of our dear Dad during a very critical time. He surely thrived on your attentive, insightful, respectful care. “
— Marjorie S.
“We want you to know how pleased we are that Kathleen is a caregiver for our grandmother… Kathleen is extremely professional, very kind, and good-natured. Our grandmother really enjoys her visits and we have complete confidence in Kathleen’s abilities.“
— Karen K.